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Customer Guide: Self installation of Dasan H660GM router
First Step to connecting your new router Before we can begin to self-install your new router, customers will need to disconnect their current router. There are two types of router on site, both are pictured below. The Fibre optic cable you need to ...
Your billing explained
When will I get my first bill? Your first bill will begin on the date you selected for our service to be activated. How do I pay my bill? Your billing is set up via Direct Debit from your bank account, or a recurring payment on your Credit or Debit ...
Upgrading my package
To upgrade your package you will need to login into your 4th Utility account select my account then select upgrades. Once you have selected upgrades, our packages will appear you can then choose the package which you would like to upgrade to then ...
How to set up broadband
Device is installed- If our router is already installed at your property once you have completed your online order you will receive an email with your SSID and Password you will then need to view available networks and your SSID will appear enter the ...
Unable to connect to the internet
If you are unable to connect to the internet firstly check that the router is switched on and all the cables to your router are secure and plugged in properly. If they are then please take a picture of the serial number on the back and the lights on ...